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Exploring AI in Cargas’ 6th Annual Technology Trends Report


Cargas, a software company for fuel delivery and HVAC service companies, has released its sixth annual Top Technology Trends in Fuel Delivery Benchmarking Report for 2025. The report explores the role of technology in fuel delivery companies, focusing on efficiency gains through software tools like AI, customer service software, tank monitors, and more.

According to Adam Harrison, a sales consultant at Cargas Energy, this year’s report highlights the importance of efficiency in fuel delivery operations. The report delves into industry trends in AI, dispatch and delivery, business intelligence, integrated systems, and future investments. While most respondents are not currently using dedicated AI, there is a clear interest in leveraging artificial intelligence for fuel delivery operations in the future.

The report gathered insights from over 100 fuel dealers across North America, with a focus on small to medium-sized businesses operating primarily in the northeastern and southern United States. Survey responses were collected online in September and October 2024.

Cargas, based in Pennsylvania, emphasizes the evolving landscape of technology in fuel delivery and HVAC service industries. The Top Technology Trends in Fuel Delivery Benchmarking Report is available for access on their website. This report provides valuable information for companies looking to stay ahead of the curve in the ever-changing tech-driven fuel delivery landscape.

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